ADT Alarm System Review

If you’re looking for a way to keep your family safe, a home security system from ADT is a good option. The company offers 24/7 professional monitoring by trained professionals who can help you if you need it. In addition, ADT has a theft protection guarantee that pays up to $500 if your home is burglarized while your system is armed.

ADT’s security systems include motion detectors and sensors that activate if someone is trying to break in. If one of these devices is tripped, it sends a signal to your home’s control panel, which alerts ADT’s monitoring center. Once a dispatcher is notified, they contact you to determine whether it’s an emergency and to confirm that there’s really a problem adt alarm system.

You can also use an ADT mobile app to control your security from anywhere. This means that you can check on your home, adjust your settings, and arm your alarm when you’re away, or disarm it when you’re at work. You can even add smart home features to make your system more convenient and personalized.

When it comes to the service and equipment, ADT has a great reputation for quality. The company’s 145-year history makes it a trustworthy name to choose for your home security needs.

In addition to a high level of customer support, ADT has a money-back guarantee for professionally installed systems. ADT will give you a refund for your installation and monitoring fees, if they cannot resolve any system-related issues within six months of your contract’s start date.

There’s also a 30-day money-back guarantee for DIY installations, so you can try out the equipment at your own risk before signing up for a monthly fee. You can cancel the contract at any time during that period, though you’ll need to pay a cancellation fee of up to 75% of the remaining balance due under your agreement.

Depending on the package you choose, ADT requires a 36-month monitoring contract or enrollment in ADT Easy Pay, where you can finance your equipment costs over 60 months. If you decide to cancel the system before the end of your contract, ADT may charge a cancellation fee that varies by region but is typically 75% of the total cost of services.

Cancelled equipment and monitoring fees must be fully refunded before ADT will process a refund on any installation or monitoring charges, so it’s best to think about this in advance of your installation.

The company’s cancellation policy is a bit steep, but it’s standard in the industry and isn’t too difficult to work around. You can buy out your contract, transfer it to a new homeowner, or move your service to another dwelling.

While ADT is relatively tightlipped about its pricing, it does offer three different equipment packages based on what customers need. These packages range from the Secure Package, which includes basic home security equipment, to the Video and Smart Home package, which includes a video camera and smart-home automation.